What's included in LunaSol short-term rental management

LunaSol is a boutique management company: a focused team that stays hands-on with every home, backed by the same professional technology larger operators use. Everything we do is aimed at six outcomes for owners:

• More rental revenue through pricing and calendar management

• Fewer day-to-day responsibilities for you

• Professional guest hospitality

• A well-maintained, well-protected property

• Transparent owner reporting

• Personalized management backed by professional technology

The three cores of LunaSol

• Hospitality: memorable, professional guest experiences designed to support five-star reviews and repeat stays.

• Operations: proactive property care, quality control and hands-on oversight that keep the home guest-ready and running efficiently.

• Listing management: professional presentation, pricing, distribution, reservations and ongoing listing performance.

The LunaSol difference

• Boutique by design: a limited portfolio keeps us attentive, responsive and closely involved with every home.

• Investment-first thinking: pricing, property care and guest experience are guided by long-term performance, not just this month's nightly rate.

• Direct local oversight: you work directly with the people accountable for your home, not a call center.

• Hospitality-led operations: every stay is backed by professional standards, thoughtful preparation and personal service.

The guest sees a seamless stay. You get a professionally operated asset.

LunaSol is a full-service short-term rental (STR) and vacation rental management company. Below is everything that comes with management, grouped by what it does for you as an owner. The exact setup, equipment and services for your home are confirmed in your management proposal.

Listing management and distribution

The outcome: your home is seen by more of the right guests, across the channels that fit it.

• Professional photography and complete listing setup

• Listing copy, amenities and house rules written to turn browsers into bookers

• Distribution on the major booking channels that fit your property: Airbnb, Vrbo, Booking.com, Google Vacation Rentals and LunaSol direct booking

• Rates and availability coordinated across channels from one system

Revenue management

The outcome: pricing and calendar decisions aimed at maximizing your rental revenue, not just filling nights.

• Dynamic pricing that adjusts to demand, seasonality, booking pace, local events and availability

• Nightly rate (ADR) and occupancy managed together

• Seasonal and event pricing around holidays and high-demand periods

• Minimum-stay settings tuned to season, demand and calendar gaps

• Last-minute availability and booking-window reviews as arrival dates approach

• Market and competitor comparisons, with ongoing adjustments as performance changes

Hospitality and guest experience

The outcome: professional, personal hospitality that earns strong reviews and repeat stays.

• Personal guest communication from our team, from first inquiry through checkout

• Digital guidebooks with arrival details, house information and local tips

• Self check-in with smart-lock access where installed

• Hospitality standards designed to support five-star reviews

Housekeeping, turnovers and property care

The outcome: less day-to-day work for you, and a home kept guest-ready and well maintained.

• Trusted, vetted local housekeeping vendors held to the LunaSol turnover checklist

• Linen management, supply oversight and restocking

• Pre-arrival checks, post-stay reviews and routine walkthroughs

• In-house troubleshooting first, to cut unnecessary service calls and avoidable owner expenses

• Maintenance and vendor coordination, managed start to finish and tracked digitally

• Repair approval limits agreed with you in advance

Property protection

The outcome: layers of protection before, during and after every stay.

• Guest screening against established booking and guest requirements

• Controlled guest entry with property-specific access codes where smart locks are installed

• Damage waiver options providing up to $3,000 or $10,000 in coverage for eligible accidental guest-related damage, subject to the selected plan's terms, conditions, and exclusions. These are two plan options, not a standard $10,000 benefit on every reservation, and a damage waiver is not homeowners insurance.

• Guidance on carrying appropriate vacation-rental insurance, which remains an important layer of protection

• Incident documentation and coordination of booking-platform claims

Owner visibility and reporting

The outcome: full transparency without having to manage the details.

• Owner portal with property and reservation information in one place

• Monthly owner statements and regular performance reviews

• Direct communication with the LunaSol team

• Personal-use blocking for your own stays

Services are tailored to each property and management agreement. Your proposal will spell out exactly what's included for your home.

Boutique, hands-on service backed by professional systems. Our technology supports our team; it doesn't replace the people looking after your home and your guests. Exact equipment and integrations vary by property and are confirmed during onboarding.

Guesty operating platform

• Centralized reservations and calendars: reservations, availability, booking windows and calendar gaps managed in one system

• Connected distribution: bookings from Airbnb, Vrbo, Booking.com, Google Vacation Rentals and our direct booking site coordinated in one place, on the channels used for your property

• Portfolio analytics: ADR, occupancy, booking pace and channel performance, so pricing and calendar decisions rest on data

Pricing tools

• Dynamic pricing tools that respond to demand, seasonality and booking pace, with rates set and reviewed by our team

• Market data on comparable rentals

Guest and property tools

• Smart locks where installed: property-specific access codes for self check-in and controlled guest entry

• Digital inspections and maintenance tracking: property checks, issues and repairs documented, assigned and followed through

• Digital guidebooks with arrival details and house information

• Messaging tools, including AI assistance, that help our team respond quickly and consistently; every guest still gets personal service from real people

Owner tools

• Owner portal: property and reservation information, statements and personal-use blocking in one place

• Monthly statements and performance reviews: clear financial reporting and regular visibility into how your property is performing

Before we talk about management terms, we'll show you where your home could improve. Your complimentary review covers four areas:

• Listing: photos, description, amenities and how your property presents on booking sites

• Revenue: pricing strategy, occupancy opportunities and distribution

• Operations: guest communication, cleaning, maintenance coordination and property readiness

• Property protection: guest screening, damage-prevention practices, preventive maintenance and inspections

How it works

1. Tell us about your property with a short form, a call or an email.

2. We review it and share what we see in your listing, revenue, operations and property care.

3. We talk it through in a consultation about your goals, your home and local rules.

4. You get a customized management proposal with the scope, services and terms for your property.

Request a Free Rental Performance Review with the short form at the bottom of this page.

Prefer to talk first? Call our Gulf Coast team at (850) 725-0806 or our Charleston-area team at (843) 994-7130, or email info@lunasolvacations.com.